Last Updated: October 2025
Welcome to Convinex Media (“we”, “our”, “us”). By accessing or using our website www.convinex.com or any of our services, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our site or services.
If you do not agree to these Terms, please discontinue use immediately.
1. Use of Our Services
Our tools, chatbots, and AI solutions are provided to help businesses automate communication and improve customer experience.
You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.
You must not:
- Use our services for fraudulent, abusive, or illegal activities
- Attempt to copy, modify, or reverse-engineer any part of our software
- Violate any intellectual property rights belonging to Convinex Media or others
2. Free Trial & Billing
We offer a 40-day free trial with full access to our tool.
- No credit card is required during the trial period.
- After the trial, you may choose to continue using the service by subscribing to a paid plan.
- Usage beyond the free trial may incur charges.
You are responsible for maintaining accurate billing information and ensuring timely payments.
3. Payment Terms
All payments are securely processed through Razorpay.
By using Razorpay, you also agree to their Terms of Service and Privacy Policy.
We do not store your payment information.
If any payment is delayed or unsuccessful, service access may be suspended until the issue is resolved.
5. Intellectual Property
All content, software, logos, and designs on this website are the property of Convinex Media and protected under copyright laws.
You may not reproduce, distribute, or use any material without prior written consent.
6. Data Collection & Privacy
Your privacy is important to us.
We collect limited data such as your email address and usage metrics via Google Analytics.
Payment data is securely processed by Razorpay.
For details, please refer to our full Privacy Policy.
7. Limitation of Liability
Convinex Media is not liable for:
- Any indirect, incidental, or consequential damages arising from the use or inability to use our services
- Data loss, service interruptions, or external cyber incidents beyond our control
You agree that your use of the service is at your own risk.
8. Modifications to Terms
We may update or modify these Terms at any time without prior notice.
The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our services after such changes constitutes your acceptance.
9. Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms or any applicable law
- Your usage harms the service or its users
Upon termination, your access to our tools and related data may be restricted or deleted.
10. Governing Law & Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of India.
In case of disputes, jurisdiction shall lie exclusively with the courts of New Delhi, India.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Convinex Media
New Delhi, India
mail@convinex.com
www.convinex.com